SMS Privacy Policy

Introduction

This SMS Privacy Policy describes how Esai Designs ("we," "us," or "our") collects, uses, and protects information in connection with our SMS notification service ("Maggie"). This policy applies to text messages sent to users who have opted in to receive SMS notifications.

Effective Date: February 15, 2026

Last Updated: February 15, 2026

Information We Collect

When you opt in to our SMS notification service, we collect:

• Mobile Phone Number: The phone number you provide to receive SMS notifications
• Consent Records: Documentation of when and how you opted in to receive messages
• Message Delivery Data: Technical information about message delivery status

How We Use Your Information

We use your phone number and related information solely for the following purposes:

• Sending productivity reminders and task notifications
• Delivering daily briefings and schedule summaries
• Providing goal tracking updates and accountability alerts
• Sending important system notifications related to the Maggie service

Message Frequency

Message frequency varies based on your preferences and system configuration. Typical usage includes:

• Morning briefings (1 message per day)
• Task reminders (variable, based on your schedule)
• Evening recaps (1 message per day)
• Weekly planning summaries (1 message per week)

You can expect to receive approximately 5-15 messages per week, depending on your activity and settings.

Data Sharing and Disclosure

We may share your information only in the following limited circumstances:

• Service Providers: We use Twilio as our SMS delivery provider. Twilio processes your phone number solely to deliver messages on our behalf and is bound by strict data protection agreements.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Access controls limiting who can view phone numbers
• Regular security assessments
• Secure storage practices

Data Retention

We retain your phone number and consent records for as long as you remain opted in to our SMS service. Upon opting out, we will:

• Stop sending you SMS messages immediately
• Retain your opt-out record for compliance purposes
• Delete your phone number from active messaging lists within 30 days

Your Rights and Choices

You have the following rights regarding your SMS subscription:

• Opt-Out: Reply STOP to any message to unsubscribe at any time
• Help: Reply HELP to receive assistance and contact information
• Access: Request a copy of the information we hold about you
• Deletion: Request deletion of your personal information

Opting Out

You may opt out of SMS notifications at any time by:

• Replying STOP to any SMS message
• Emailing us at melvin@esaidesigns.com
• Contacting us using the information below

After opting out, you will receive one final confirmation message and no further SMS communications.

Changes to This Policy

We may update this SMS Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of the SMS service after any changes constitutes acceptance of the updated policy.

Children's Privacy

Our SMS service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete that information promptly.